No, exchanges are not currently possible; if one or more of the products you bought do not fit and you would like a different color or size, you can proceed with a return and then a new purchase. See also: How can I request a return?. If you need fur
Start the return process by clicking here: the link will be opened in a new tab so you can check the instructions below. Once you open the link, you'll be on this page:. Insert your tracking number inside the box. *write it without the hashtag #. Her
You can request a return within 30 days from the delivery date of your order. See also: How can I request a return?. If you need further assistance please check the other questions or Contact us
At the moment, the return is free. See also: How can I request a return?. If you need further assistance please check the other questions or Contact us
Please keep in mind that you will need the return label before proceeding; if you don't have it yet, check How can I request a return?. If you're shipping from Italy. Bring the parcel to the closest FedEx Express Point: click here to find one. Plan a
If you found any defects in one or more of the items you ordered, please contact us immediately no later than 30 days from receiving the parcel. We'll take back your item and it will be treated as a return. By contacting us please provide:. We will p