Can I modify the delivery address?Updated 4 months ago

It is not possible to modify the delivery address once the order has been confirmed. Please pay close attention when entering your information and avoid using the auto-fill feature proposed by Google or your device.

Please remember:

• The recipient's name must be the one on the intercom; if you are shipping to a workplace, include the company name in the recipient field, e.g., "COMPANY ONE C/O SMITH" (c/o: care of).

If you have entered an invalid address or want to change it for any reason, you can:

• Cancel the order;
• Wait for the shipment to be held at the courier's facility: at this point, you can contact us and provide a new shipping address, or you can choose to pick up the order from the courier's location/point.

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