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Can I modify the delivery address?Updated a month ago

It is not possible to modify the delivery address once the order has been confirmed. Please pay close attention when entering your information and avoid using the auto-fill feature proposed by Google or your device.

Please remember:

  • The recipient's name must be the one on the intercom; if you are shipping to a workplace, include the company name in the recipient field, e.g., "COMPANY ONE C/O SMITH" (c/o: care of).

If you have entered an invalid address or want to change it for any reason, you can:

  • Cancel the order;
  • Wait for the shipment to be held at the courier's facility: at this point, you can contact us and provide a new shipping address, or you can choose to pick up the order from the courier's location/point.

You might be interested in the articles: 

I would like to cancel the order

What to do if my order is on hold?

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