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When will I receive my refund?Updated a month ago

You will receive the refund within 14 business days (excluding Saturday and Sunday) from the date the package is delivered to our warehouse.

The refund will be issued to the payment method used during the purchase. You will receive a confirmation email notification as soon as the refund is issued.

We strive to process the return refund as quickly as possible after verifying that the returned products meet the return conditions.

If you have an account, you can monitor the receipt of the return directly in your reserved area. Simply go to the RETURNS section, select the order, and click the TRACK RETURN button.

If you don't have an account, you can verify the receipt date by tracking the return shipment: copy the tracking number and enter it on the courier's website.

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