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<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Our <strong style="box-sizing: border-box; font-weight: 700;">snow&#xA0;</strong>helmets comply with Regulation (EU) 2016/425 and EN 1077: 2007 standards for alpine skiing and snowboarding. For further information view the documentation of your model below.</p><div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div><i class="material-icons">attach_file</i> <a class="gorgias-file-attachment__anchor-name" href="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/ARAN_YUKI-b96b933e-09e2-485e-9872-b042b86c0fae.pdf" rel="noopener noreferrer" target="_blank">ARAN YUKI.pdf</a> <span class="gorgias-file-attachment__span-size">463.4KB</span></div><i class="material-icons gorgias-file-attachment__close-icon">close</i></div><div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div><i class="material-icons">attach_file</i> <a class="gorgias-file-attachment__anchor-name" href="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/BERG_ELLI-eeb892bc-cf4a-42e1-bbdf-2d355b2bde48.pdf" rel="noopener noreferrer" target="_blank">BERG ELLI.pdf</a> <span class="gorgias-file-attachment__span-size">335.7KB</span></div><i class="material-icons 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class="gorgias-file-attachment__span-size">274.5KB</span></div><i class="material-icons gorgias-file-attachment__close-icon">close</i></div><div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div><i class="material-icons">attach_file</i> <a class="gorgias-file-attachment__anchor-name" href="https://uploads.gorgias.io/r1WE86rVNl6J4Mvg/ZANTE_CORA-baec129d-4f59-419d-8d6c-ebddda8348a0.pdf" rel="noopener noreferrer" target="_blank">ZANTE CORA.pdf</a> <span class="gorgias-file-attachment__span-size">323.9KB</span></div><i class="material-icons gorgias-file-attachment__close-icon">close</i></div><p><br></p>

Our snow helmets comply with Regulation (EU) 2016/425 and EN 1077: 2007 standards for alpine skiing and snowboarding. For further information view the documentation of your model below.

What certifications do snow helmets have?

Products and Availability

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My order has not arrived yet

I didn't receive all the products: why?

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Can I request delivery to a pick-up point/locker/post office?

Why is the tracking not updated?

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Can I pick up my order in-store?

Shipping and Delivery

What are the return conditions?

Can I exchange one or more items?

How can I request a return?

How much time do I have to request a return?

How much does the return costs?

How can I ship my return?

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I need a new label for the free return.

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Refunds

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Order is marked delivered but not here

Issues with orders

Can you tell me if an out-of-stock item will be available again?

What's the warranty on my items?

Is my product authentic?

How to interpret the washing label?

Briko lens codes guide

Briko lens categories guide

What certifications do bike helmets have?

Which payment methods can I use?

Promotional codes, how to get them?

How can I activate a discount code?

How can I use my BasicCard discounts or cash?

Are payments safe?

Can I pay in installments?

Can I request a non-itemised bill?

How can I use my corporate discount?

I forgot to use the discount code

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Payment, Promo and Gifts

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How will my personal Profile information be used?

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Order

Technical Support

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Is there a contact number available for customer support?

What certifications do snow helmets have?Updated a year ago