Refunds are made only on the same payment method used at the time of purchase. The refund amount must be the total of any discounts applied during the purchase: if you buy a € 100.00 item with a 10% discount, you will receive the € 90.00 you paid and
You will receive the refund within 14 business days (excluding Saturday and Sunday) from the date the package is delivered to our warehouse. The refund will be issued to the payment method used during the purchase. You will receive a confirmation ema
If you have used a disposable card or in the meantime it has expired, been cancelled or lost you can contact your bank and inform them that you will receive a refund. As a rule, cards, even when no longer usable for the reasons above, can still recei
If you have an account, you can monitor the receipt of the return directly in your reserved area. Simply go to the RETURNS section, select the order, and click the TRACK RETURN button. If you don't have an account, to verify if your return has been r